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Privacy Policy

Please take time to read our Privacy Statement.

Introduction

In this Privacy Statement, references to "we" or "us" are to Maya 2000 Limited trading as 'Sustuu.com' of Unit 1, 29-31 Frognal Avenue, Harrow Middlesex HA1 2SG, our company registered address.

Your privacy is extemely important to us. We will only use the information that we collect about you lawfully, in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 ("data protection laws"). You confirm that you will only enter information about yourself and that such information is true.

Collection of Information

The details which you provide about yourself and any other information which identifies you ("Personal Information") are held on our computer systems. These details are used for operational purposes, for example processing payments and producing invoices, also to personalize your shopping experience by using your purchases and browsing activity to make recommendations to you about products and services that we think may be of interest to you.

We only retain your credit card or billing account details to process the specific payment transaction for which you supplied them, unless you ask us to keep these details for future purchases which you may make through us. Personal Information and payment details may be used by our computer system to determine automatically the appropriate way to deliver your order.

We may need to share your information with third party service providers in relation to your order. These service providers may include, for example, delivery or credit card companies and other third party service providers of the relevant products that you purchase through this Web Site. They will only have access to the Personal Information needed to perform the relevant service and may not use your Personal Information for any other purpose. They will also be required to use your Personal Information strictly in accordance with data protection laws.

We may also pass your Personal Information to any person who takes over our business to use your Personal Information on the same basis as we do, and to legal or regulatory authorities where we are lawfully requested or required to do so.

We may use your Personal Information to contact you (including by phone, fax, e-mail and SMS) about new features, services, products and special offers which we, or our selected partners may offer. If you do not wish to receive this information you may choose not to do so by clicking where indicated on the member registration page or by telephoning our customer services department and informing a representative of this. If you initially wish to receive such material but you change your mind later, you may tell us by using the "update your personal details" page, by contacting us here or informing one of our customer services representatives.

We may use your Personal Information where necessary to defend or establish our legal rights or where otherwise required by law or binding regulation.

The Use of Cookies

Our Web Site uses cookies. Cookies are small pieces of information that are transferred to and stored by your browser on your computer. They allow us to provide features such as special offers, and allow you to store items in your shopping basket between visits.

The use of cookies is common in the computer industry. We use cookies in three ways:

(a) per-session cookie - these are used while you are logged on to the Web Site to help us monitor traffic through the Web Site and do not store any personal information;

(b) auto logon cookie - this stores some personal information in order to allow you to log on automatically; and

(c) "looker" cookie - this stores historic data about your visits to our Web Site and allows us to personalise your shopping experience and make recommendations to you about products and services that we think may be of interest to you.

In no circumstances do we collect any data that is not directly related to the use of the Web Site (so, for example, we do not record other web sites that you have visited).

With most web browsers it is possible to configure your Internet browser so that it can refuse new cookies, prompt you to accept a cookie or disable cookies altogether. How you do this will depend on the Internet browser you use (for example Internet Explorer, Netscape etc). Be advised that, by refusing to accept our cookies our Web Site will not operate correctly. For further details on cookies we recommend that you visit www.allaboutcookies.org/

Third Party Sites

Our Web site may provide links to third party sites (Manufacturers websites for example). Please be aware that we are not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this site.

The Privacy of Children

Maya 2000 Limited is committed to protecting the privacy needs of children. We do not target our website to children under the age of 18. It is our policy to not knowingly collect or maintain personally identifiable information relating to any person under the age of 18. If you are under the age of 18, please do not supply such information through this website. If you are under the age of 18 and have already provided such personally identifiable information through the site, please contact (or have your parent or guardian contact) us immediately using the Contact Form so that we may remove such information from our files.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on this page. Your continued use of our service signifies that you consent to any such changes.

If you have a dispute regarding the use and storage of your Personal Information by us or you have any comments or questions on our privacy policy please contact us here.

If you would like details of the Personal Information we store about you, please write to:

Customer Services Dept.
Sustuu.com
Maya 2000 Ltd.
Unit 1, 29-31 Frognal Avenue
Harrow
Middlesex, HA1 2SG, UK.